What we can help with
Message us on WhatsApp during your trip and a person replies. Typical requests:
- A taxi or DiDi ride that won’t book, or a driver who can’t find you
- Reading a menu, ordering, or asking about ingredients and allergies
- Calling a restaurant, hotel or attraction in Chinese
- Finding the right entrance, ticket window or train platform
- Rebooking when a train is full or a sight is closed
- Translating a conversation with your hotel, driver or a shop
What it does not cover
The concierge is help by message. It does not include tickets, rides, meals or entry fees, which you pay as usual. It is not an emergency service: in an emergency call 110 (police), 120 (ambulance) or 119 (fire) first.
Price explained
The concierge is priced per trip. Prices will be listed here; until then, ask on WhatsApp for the current price before you book. No payment is collected through the inquiry form.
How it works
- Tell us your travel dates, cities and the number of travelers.
- Confirm the price and start date with us on WhatsApp.
- Save our number and message whenever you need a hand during the trip.
Information to send
Your travel dates, the cities on your route, how many people are traveling, and the WhatsApp number you will use in China.