Privacy notice

Updated October 2, 2026.

Who operates this website

ChinaTourCraft is operated by CHINA TRAVEL NOW LTD, which is responsible for the inquiry information collected through this website.

Your request

We collect the contact and travel information you submit: name, email, WhatsApp number, country, dates, party size, route, the services you are interested in and anything you tell us about your trip. We use it to reply, confirm your concierge dates or prepare a quote. Please do not submit passport numbers, payment-card details or sensitive medical information through our forms.

Concierge conversations

When you use the concierge, you send us messages, photos and locations on WhatsApp. We use them only to help you with your trip. If you book an add-on service that needs personal details, such as passport names for tickets, we ask for them separately and share them only with the provider that needs them. WhatsApp operates under its own privacy terms.

Sources and advertising

We attach the page from which you submitted your request and available campaign parameters to your inquiry. During your browser session, we remember your first and latest campaign source so we can understand which information brought you here. Campaign information is provided by browser URLs and is not independently verified.

Storage and service providers

Consultation records are stored using Cloudflare D1. Cloudflare Turnstile checks submissions for spam. A short-lived hash of an IP address may be used to limit repeated requests. When email notifications are configured, your inquiry is sent to our designated inbox through our email provider. Our current email integration supports Resend. These providers may process information internationally.

Analytics and your preferences

We use Google Analytics to understand page visits, campaign sources and actions such as starting or submitting an inquiry. Analytics loads automatically when you visit and may use cookies to recognize your browser, unless you previously disabled it on this browser. You can stop future collection using the footer’s Analytics preferences button and choosing Disable analytics. Your choice is saved in this browser. We do not send inquiry contents, contact details or full URL query strings to Analytics. Advertising personalization and automatic form measurement are disabled. Google may process analytics information internationally. See Google’s privacy policy. We also use Cloudflare Web Analytics to count page views and measure page speed. It does not use cookies or local storage and does not track you across websites. See Cloudflare’s privacy policy. WhatsApp opens only when you choose the relevant link and operates under its own privacy terms.

Retention and your choices

We retain consultation records for one year from submission. Our database automatically removes expired inquiries and their associated notification and follow-up records. This policy also applies to consultation copies in our notification inbox, which are managed separately. Provider backups and logs expire under the provider's own retention schedules.

To request access to, correction of or deletion of your inquiry, contact us at the email address below. Records for a confirmed booking are handled separately under the terms and privacy information provided when booking.

Contact: chinatourcraft@gmail.com